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How To Choose An After Hours Answering Service

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Answering Adelaide - Phone Answering Services Australia

That makes it simple for you to engage with an intriguing procedure that's cost-effective. You might believe that $3 per call is rather costly but think of it in this manner, if 1 in 10 calls turns into someone employing your business, it's likely you'll make a lot more than the $80ish that it cost to address all those calls.

" Fantastic Workplace Environment, that is Warm, Welcoming and Varied, Features' are amazing, truly friendly staff that rapidly end up being friends. Safe and excellent area for companies that are both established and those starting."



A phone answering service or virtual receptionist is a model where your incoming calls can be diverted to a professional receptionist who is available to take those require you and either forward the crucial calls across to you or take a message - answering service and send that message through to either you or your staff.

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The typical supervisor spends around 20% of their time addressing either admin tasks or attending to time squandering inbound calls - answering service. With your own virtual receptionist on the team you can win back that time and focus your attention on doing what you do best, bringing in more consumers and growing your service.

Phone Answering Service - Virtual Reception Sydney

Firstly, when you sign up for a 7 day totally free trial you will be designated a regional telephone number. If you remain in Sydney then that number would be a regional Sydney 02 number. As soon as you have your unique number you will require to inform us what greeting you desire our team to utilize when we answer your calls.

Now that you have your greeting set up you will require to inform us how you want to receive your messages. Messages can be sent by either SMS or e-mail. If you pick to receive your message by email then there is no added fee, if you pick SMS then there is a small additional charge per SMS.

Small Business Answering Service Adelaide7 Benefits Of A Virtual Phone Answering Service Sydney


Never. You can move as numerous or as few as you want. Some clients have all of their inbound calls diverted through our answering services and let us handle the entire reception process. Other clients just send us their overflow calls when they are actually hectic. Other customers once again just user us for after hours calls or calls received when their internal receptionist is on annual leave or off on authorized leave.

Another excellent thing about using our service is that the cost of live answering is tied to the level of service. < We have an entire range of organizations using our call answer service. We are particularly popular with expert service firms like legal representatives, accounting professionals and consultants who require live answering.

Phone Answering Service Jobs In Brisbane Qld Perth

In this post, we will explore the advantages of utilizing a virtual receptionist service and how it can enhance your business operations. Among the main advantages of an answering service is the ability to respond to incoming calls efficiently. A virtual receptionist can manage and answer calls on your behalf, guaranteeing that your customers get a timely and professional phone reaction.

Let us respond to that call. An essential benefit of answering services is the cost-effectiveness it offers. Working with a full-time, in-house receptionist can be expensive, considering the extra costs associated with staff member advantages, training, and equipment. On the other hand, a virtual receptionist service allows you to pay only for the services you need.

One of the primary benefits of a virtual receptionist service is the ability to respond to inbound calls efficiently. A virtual receptionist can manage and respond to calls on your behalf, ensuring that your customers receive a timely and expert response. With a virtual receptionist, you can concentrate on your core business activities without disruptions from needing to address consistent telephone call.

This service focus permits you to simplify your service operations and maximize your time to focus on more important jobs. It makes good sense to have each call responded to promptly by our team. While we are on the phone providing out info, you can be constructing your business and dealing with plans.

Business Telephone Answering Services In Sydney - Turn Key ... Melbourne

Why not register for a 7 day complimentary trial and test out our service. There is definitely no obligation to continue with live answering after the trial and you can register online on our signup page so you can sign up at a time to match you. We are an Australia based company and comprehend the service environment in Australia - call answering services.

Addressing services handle both incoming and outgoing organization interactions for your business, allowing you to dedicate your time to other company tasks. Nevertheless, discovering a top quality answering service that understands your company's specific requirements can be tough. Read more + To help you in your look for a partner, we've assembled this list of the leading phone answering services in Australia.

The short response is there are no extra charges or charges! Upclose & Virtual offers a customised phone answering service which means your virtual receptionist builds a connection with your consumers and with your staff. We offer a free discovery session. There are no extra costs or charges for this service.

The details will be supplied to you so that all your calls will immediately forward through to your virtual receptionist - hassle totally free and immediate! Your virtual receptionist investigates your organization site and discusses your organization requirements to guarantee that they are prepared to answer your calls with a sound working understanding of your organization - there's no robotic script reading! If you have appointment reservation software your receptionist will familiarise themselves with the programs that you utilize - we are flexible to your requirements! Your virtual receptionist will set up your after hours message bank after receiving recommendations from you about the material that you would like on the message - its all about you and your preferences! Your virtual receptionist will prepare comprehensive notes of your company requirements so that on the occasion that they are away their 'back up pal' can handle your calls - we have you covered!.

Phone Answering Service For Businesses 2022 Perth

If you have any concerns or wish to understand about our bundles, speak with among our group today.

Additional calls are billed at $3. 45 per call. At Virtual Head office many of our service is with long term customers and that's because there is no pressure. We wish to be your live answering service partner in the call management cycle. We want your small company to succeed since that likewise suggests we are a success.

These days there are numerous addressing services going into the market and attempting to offer truly low answering service charges, but there is no value in opting for the most affordable answering service plan if the receptionists are based on the opposite of the world and the business has no experience - virtual answering service - business call answering service.

Professional interaction is a critical function for any company, particularly throughout significant modification. Your personnel might be spread out across the city, some working from home, some in the HQ, but your clients will not have an interest in how you've structured your labor force, they just want a genuine person to answer their telephone call.

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